Returns & Exchanges

At OTTE Gear, we stand by the quality of our tactical and outdoor apparel, offering a 30-day window for returns or exchanges on items in new, unworn condition with original tags. We strive to ensure you have the right gear for your mission, providing a streamlined process for all domestic orders.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Shipping Label

  Follow the prompts to generate a prepaid USPS or UPS shipping label, which will be sent directly to your email for easy printing.

• 3.
  Package Your Gear

  Securely pack the items in their original packaging, ensuring all hangtags are attached, and affix the return shipping label to the outside of the box.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects and approves the returned items, your refund will be processed to the original payment method or your replacement gear will be shipped.